Urban Hip Hotels - Critchley Hackle Hotel

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Getaway Summary
PRICE (unit):
from R 2,190 - 2,915
GETAWAY TYPE
Hotel
Overview
Critchley Hackle Hotel captures the unique character of Dullstroom the timeless stone architecture and lakeside setting evoking an atmosphere of rural tranquillity. <br /><br />All rooms are individually decorated, and offer a fireplace, en-suite bathroom, and television with hotel DStv, writing desk, telephone, tea and coffee making facilities, wall safe and patio. <br /><br />Within its walls the hotel offers a contemporary rendering of traditional luxury. Personal service sets the tone for an experience distinguished by fine dining, vintage wine and intimate seclusion Critchley Hackle has been offering a creative environment for conferences and work sessions for over 14 years. <br /><br />It is one of the leading venues for executive retreats in South Africa, and the hotel has established a reputation for accommodating the needs and timetables of commercial guests efficiently and unobtrusively.
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"Faded glory"
14 Sep 2015
By Estelle, South Africa
"This hotel has a lot going for it, especially in terms of the setting and atmosphere. It is therefore sad that small details are neglected, since small details are what make a good experience great. The general feel is of neglect and faded glory. The food is good and the service friendly, but the cobwebs, dust and tatty finishes (in places) ensure that we will not return. Not good value for money. If you charge R2500 per night, bed and breakfast only, you'd better ensure that everything is spotless and in perfect working order."
"Critchley Hackle Hotel"
15 Sep 2014
By Maine, South Africa
"We enjoyed the venue and stay as well as the friendly and helpful staffThe following was a concerned:1. Our booking and payment was not confirmed.2. Maintenance of the facilities needs to be looked at re. Ceiling busy collapsing in unit above basinsBricks above door frame are looseBedding should be looked at (duvet appears to be battered)Pillows did not fit the pillowcase or staff does not know how to make the bed looking good.3. In general we really enjoyed our stay."
"Trading on its former glory"
10 Feb 2014
By Ashleigh, South Africa
"The staff and duty manager were great, and trying to do the best that they can but the lodge is under resourced and badly in need of maintenance and an upgrade. We waited an hour for soup and salad starters which were inedible, main courses not much better. Breakfast was also not great, would have preferred a buffet. Our room (garden suite 9) was clean but small and tired looking, couldn't close the curtains at night as they didn't fit, there was a light bulb out in the bathroom, no bedside/reading lamps and our phone didn't work. The setting is lovely but the gardens are also overgrown and in need of attention. Certainly didn't feel that it was worth +R2000 a night."
"Critchley Hackle"
02 Sep 2013
By Kevin, South Africa
"Friendly staff and a great location. I felt they were lacking detail in their application. The rate does not include breakfast."
"Good"
22 Jul 2013
By Lesley, South Africa
"This is still a lovely hotel but a bit run down in some cases. The food is really good with nice choices and the staff and management great."
"Great stay"
30 Apr 2013
By Eddy, South Africa
"Peace and tranquility. Will go back and will recommned to other friends and family members."
"Weekend away"
05 Sep 2011
By Rob, South Africa
"Lovely weekend away at Critchley Hackle; in some ways I found it more welcoming than other establishments. Staff friendly and helpful and nice to find a place of this calibre that is welcoming of kids."
"Fantastic"
10 Aug 2011
By Maylene, South Africa
"We had a two-night stay and it was absolutely fantastic. Can't find anything wrong. Was a great experience and will go there more often from now on. This was our first stay."
"Excellent breakfast."
21 Apr 2010
By Anonymous, South Africa
"Very enjoyable and relaxing."
"Excellent breakfast."
21 Apr 2010
By Anonymous,South Africa
"Very enjoyable and relaxing. "